BapsangLog
Delete your BapsangLog account
You can delete your account right in the app. If you can't use the app, ask us by email. Nonscale Co., Ltd. runs BapsangLog.
To delete your ratings too — before you delete your account
Deleting your account does not delete the ratings you left; they stay in the Meal Score calculation without your nickname or sign-in details. To delete your ratings too, delete them before your account is deleted. On a place page (web or the latest app), tap “Delete my score” to delete your rating for that place right away. When you delete your account, check “Also delete my ratings” in the first confirmation and we delete all your ratings and “Haven't been” marks before deleting the account. To delete all of them without deleting your account, or if you can't delete them on screen (for example while your account is restricted), ask us by email. Include your nickname and whether you want all your ratings deleted or only those for certain places. After confirming it's you in a way only your signed-in account can do, we delete those ratings and their edit history within 10 days of receiving your email (if you delete all of them, your “Haven't been” marks too) and remove them from the Meal Score calculation. Please delete your account only after that — after your account is deleted, we don't match those ratings to anyone, so they can't be picked out and deleted. Email us to delete your ratings
Delete it in the app
- Tap the "My" tab at the bottom.
- Tap the gear (⚙) at the top right to open "Settings".
- Tap the "Delete account" button at the bottom.
- Confirm twice. To delete your ratings too, check "Also delete my ratings" in the first confirmation. In the second, type your nickname exactly — tapping "Delete account" then deletes the account right away.
If you haven't chosen a nickname yet, tap "Cancel sign-up and delete account" at the bottom of the nickname screen.
The same steps work on the web (bapsanglog.com). Sign in and start from “My”.
If you signed up with Apple, Apple asks you to confirm once more. Confirming also disconnects Sign in with Apple.
Ask without the app
If you've removed the app or can't open it, email the address below. We delete the account within 10 days of receiving your request and email you the result.
Please include your nickname and the service you signed in with (Kakao, Naver, Google or Apple). BapsangLog doesn't get your email address when you sign in, so these two are how we find your account. If you never chose a nickname, say so. We may ask a few more questions to confirm it's you.
What we delete
- Nickname and any bio you added
- Profile photo — any photo taken down for breaking the community rules or infringing rights and kept separately in our storage is also deleted, no later than the day after you delete your account.
- Sign-in ID and sign-in account — the member number Kakao, Naver, Google or Apple gave us
- Records of agreement — the versions of the Terms of Service and the Location-Based Services Terms you agreed to, and when and where you agreed, withdrew consent, paused, or turned a feature off
- Location settings and location use records — pauses and features you turned off, and when you used which location feature
- Saved places
- The list of people you blocked
- The push token of each device that got your notifications
- Your reviews and the photos attached to them — all of them are deleted even if you keep your ratings (including reviews hidden after a report). Photo files are deleted by the day after you delete your account at the latest. Copies of place pages that search engines have already taken may still show them.
- Follows — the Foodies you follow, and records of other members following you
- The list of reviews you hid with “Hide this review”
- Your public page — it stops opening and drops out of Foodies and “Latest”. Its link preview image stops showing too, but previews already posted in messengers and other apps may stay there.
- The email address you gave us to also receive notices of action by email
What stays
- Your ratings and “Haven't been” marks — unless you checked “Also delete my ratings” when deleting your account — including the scores, what you picked under “What stood out?”, when you left and edited them, and your edits: detached from your nickname and sign-in details, moved to a new random number, and kept only for calculating Meal Scores and statistics (your reviews are not moved — they are deleted). Your sign-up time moves with them. The results calculated from those ratings move to the new number too. Without matching them against other records we hold, it isn't possible to tell who left them, and we don't do that matching. These ratings are pseudonymized information and are kept for as long as we operate the Service and calculate Meal Scores. After your account is deleted, you can no longer ask to access or delete them (PIPA Article 28-7).
- Rating deletion records — if ratings were deleted when or before you deleted your account (including with “Delete my score” on a place page), a record that they were deleted (account number, reason, how many were deleted and when — not which places or scores) is kept for 3 years from the deletion.
- A placeholder for the deleted account — only a random number and values attached to the account, such as the deletion time and whether you wanted notifications, remain without a nickname, sign-in details or sign-up time, linked to the records below. It is kept for as long as we operate the Service.
- Reports and place fixes you sent — the reason and any note you wrote stay in our moderation records and are deleted 1 year after they are resolved. Your nickname and sign-in details are deleted as above.
- Records of actions taken on your account and of appeals you made — deleted 1 year after they are resolved. If your use was restricted when you deleted your account, the record of that restriction and reports about you are kept until 1 year after you deleted your account.
- Notices sent to you in “Notices” (reasons for actions, outcomes of reports and appeals) — you can no longer see them once your account is deleted, and they are deleted 1 year after they were created.
- Blocks other people placed on you — they stay in those people's block lists as a row with no name.
- Notices of action where the post appeared — if your review, nickname, profile photo or public page content was removed or placed under a temporary measure for rights infringement, the notice in that place page's “Reviews” section or at your public page's address stays after you delete your account. The notice doesn't say who wrote or posted it.
- Notification records — delivery records, which hold the push token, are deleted 7 days after delivery ends; records of sent notifications after 30 days.
- Access logs — the time and IP address in the request logs of our server providers, Supabase and Vercel, are deleted after 7 days (Supabase) and at most 1 day (Vercel).
- Sign-in records — the record made each time you sign in (time, account number, sign-in method and IP address) and the records kept by Supabase, which handles sign-in, are deleted 3 months after they are made, as Korea's Protection of Communications Secrets Act requires. They stay until then even if you delete your account, and we provide them only when requested through legal procedures.
- Location request count log — a server log that does not record who made the request, so it is not linked to your account; deleted after 6 months.
- Emails you sent us (questions, reports, requests) — your address and what you wrote are deleted one year after we finish handling them.
- Backups — a copy of deleted information can remain in database backups for up to 7 days before it disappears with them. Backups are used only to recover from outages.
This can't be undone
Deleting your account can't be cancelled. Signing up again with the same social account creates a new account, and your earlier ratings won't come back.