This is a previous version. It was replaced on 2026-10-19. Read the current version
Effective October 5, 2026
Terms of Service
This is an English translation of the Korean Terms of Service. If the two differ, the Korean version prevails — except that for consumers habitually resident in the EEA, the United Kingdom or Switzerland, this English version is also binding and any difference is interpreted in the consumer’s favor.
These Terms set out the conditions for using the BapsangLog app and website (bapsanglog.com, the “Service”) provided by Nonscale Co., Ltd. (주식회사 논스케일, the “Company”). What you most need to know is gathered first below. The details are in each Article.
Key points — please read first
· Only people aged 16 or older can sign up. If we learn of circumstances giving reason to believe that a member is under 16, we first restrict their use and tell them why. If they do not state their age within 14 days, or are confirmed to be under 16, we delete that account and the ratings and “Haven't been” marks it left. This also applies to members who have already signed up. (Article 4 and Addendum)
· To use location features, you must separately agree to the Location-Based Services Terms. This agreement is optional. Even without agreeing, you can still sign up, rate and browse as before. (Article 7)
· The Company does not check, one by one, whether a member who rated a place actually went there. Under a calculation rule applied the same way to every account, some ratings are automatically down-weighted. Ratings that a person has checked and judged to be manipulation or a breach of the rules may be excluded from, or down-weighted in, the Meal Score calculation, and in that case we tell the member. While a member’s use is restricted, their ratings are excluded from the Meal Score calculation. We do not publish the formula or the detailed parameters. (Articles 8 and 16)
· If you break the rules, we may, without notice in advance, remove your nickname, take down your profile photo, stop showing your Public Meal Scores or restrict your use. When we take action, we tell you why, and you can appeal within 6 months from the day you receive the notice. We terminate the agreement after first restricting your use and telling you why, and then giving you 14 days to explain or appeal. (Articles 11, 12 and 16)
· Account deletion and termination cannot be undone. Your ratings remain in the Meal Score calculation in a form detached from your nickname and sign-in information. (Article 17)
· When we change these Terms, for a minor change we tell members separately, and if you do not object by the effective date, you will be treated as agreeing. Changes that are unfavorable to users or significant are announced from 30 days ahead, and we ask for your agreement again. If you do not agree, you cannot use features that need an account from the effective date, but you can browse and delete your account at any time. (Article 3)
· Members who have already signed up must also agree to these Terms to use features that need an account. We ask for your agreement as soon as you open the Service, and these Terms apply from when you agree. Until you agree, you can only read the terms and policies, sign out and browse, or delete your account. Deleting your account costs nothing. The previous Terms (effective September 11, 2026) provided that changes to the Terms would be announced 7 days ahead (30 days ahead if unfavorable), but these Terms take effect four days after the day they are posted. (Addendum)
· The Company is not liable for damage that arises without its intent or negligence. Place information may differ from reality, and a Meal Score is not the Company’s guarantee of a place. The Company still bears any liability that the law does not allow to be limited. (Article 20)
Article 1 (Purpose)
- These Terms set out the conditions and procedures for using the Service, and the rights and obligations of the Company and users.
- For location features, the Location-Based Services Terms also apply; for personal information, the Privacy Policy; and for youth protection, the Youth Protection Policy.
- Matters not covered by these Terms follow applicable law. Where the meaning of these Terms is unclear, it is interpreted in the user’s favor.
Article 2 (Definitions)
- User — a person who uses the Service. This includes people who browse without signing in.
- Member — a user who has completed sign-up (Article 4).
- Entered score — the number from 1 to 100 that a member enters for a place themselves.
- Converted score — the value converted into a place score, reflecting that member’s own rating standard.
- Meal Score — a place’s score calculated by gathering members’ ratings. It is on a scale adjusted so that the middle of all places sits near 50.
- Highlights — good points of a place that a member picks from a set list when rating. Place pages show only the names of the most-picked highlights, not who picked them.
- Public Meal Scores — a member’s nickname, profile photo and entered scores that other people can see when the member turns on “Make my Meal Scores public”.
- Posts — the nickname and profile photo a member puts on the Service, Public Meal Scores, and text written in reports and place fixes.
- Action — what the Company does about a post or account that breaks these Terms or the law (Article 11).
- “Notices” under MY — the list opened with the bell button next to ☰ at the very top of the MY screen in the app and on the web. Messages meant for one member, such as reasons for actions, report outcomes and appeal outcomes, are gathered here. It is different from “Notifications” in Settings, which turns push notifications on and off.
- Location features — features that use a user’s location (Article 7).
Article 3 (Posting and changing these Terms)
- The Company posts these Terms in the Service (on the web at bapsanglog.com/en/terms and in the app’s Settings). Each version stays exactly as posted. You can view, save or print this version at bapsanglog.com/en/terms/2026-10-05, and earlier versions in the version history, at any time. However, a version withdrawn before it took effect is not listed in the version history (Addendum, paragraph 2).
- The Company changes these Terms only for the following reasons:
- when laws or decisions of courts or supervisory authorities have changed, or must be complied with
- when needed to keep users and the Service safe, or to prevent manipulation and abuse
- when adding or changing features, or withdrawing features that few people use or that can no longer be maintained
- when external services the Service uses (sign-in, maps, app stores, etc.) or technology change
- to make the meaning clearer, or to correct errors
- When making a change, the Company announces the effective date, the reason for the change, and the content before and after the change in the Service from 7 days before it takes effect. If the change is unfavorable to users or significant, it announces it from 30 days before, and also notifies members separately by the methods in Article 19.
- A minor change that is favorable to users or does not affect their rights or obligations is handled as follows. If, while announcing under paragraph 3, the Company separately told members, by the methods in Article 19, that “if you do not object by the effective date, you will be treated as agreeing”, and a member still does not object by the effective date, the member is treated as agreeing to the changed Terms.
- A change that is unfavorable to users or significant is not treated as agreed. When a member opens the Service after the effective date, we ask whether they agree to the changed Terms, and they must agree to keep using features that need an account. Even without agreeing, they can browse without signing in.
- A member who does not agree to the changed Terms may delete their account at any time. Deleting an account costs nothing.
Article 4 (The agreement and age)
- You do not need an account to browse the Service. These Terms also apply to users who use the Service without signing in (except the provisions that apply only to members), and the Company provides the Service under these Terms. Features that need an account, such as leaving scores, saving places, blocking and making your Meal Scores public, are for members only. You can report without signing in (Article 10).
- The agreement is formed when a person who has signed in with Kakao, Naver, Google or Apple, on first sign-up, confirms that they are 16 or older and agrees to these Terms. At that time, we also obtain their indication that they have reviewed the Privacy Policy.
- People under 16 cannot sign up, in any country. If the Company learns of circumstances giving reason to believe that a member is under 16, it immediately restricts use of that account and tells the member why under Article 12. The member may state their age or appeal within 14 days from the day they receive the notice. If the member is confirmed to be under 16, or 14 days pass without any word from them, the Company terminates the agreement and deletes the account (Article 16(3)). In that case, unlike account deletion under Article 17, the ratings and “Haven't been” marks the member left are also deleted, and Meal Scores are recalculated without those ratings. How we protect young people is set out in the Youth Protection Policy.
- If you use the app in a region where the law requires checking the age reported by the app store (some US states), people under 16, and people who have not completed the app store’s age verification, can only browse.
- Agreement to the Location-Based Services Terms is optional and is obtained separately from agreement to these Terms (Article 7).
- If it turns out that someone signed up in breach of these Terms, for example by using another person’s sign-in method, the Company may terminate the agreement under Article 16.
Article 5 (Accounts)
- From the sign-in provider, the Company receives only an identifier that tells members apart. It does not receive email addresses, phone numbers or real names, and the name used in the Service is the nickname the member chooses.
- Signing in by a different method creates a different account. Please keep signing in the way you first signed up.
- Members look after their own sign-in methods and the devices they are signed in on.
Article 6 (The Service)
- The Company provides finding places (map, lists, search and ranking), viewing Meal Scores and place information, leaving ratings and highlights, marking places “Haven't been”, saving places, Public Meal Scores, reporting and blocking, notifications, and location features. You can use the app and the web together with the same account.
- The Service is free. If paid features are added, their terms will be set separately and announced.
- Place information is based on public data and user reports, and maps are drawn with Kakao Corp.’s map service.
Article 7 (Location features)
- The Service has two features that use location:
- “Near me” — on the “Meal Scores” tab, shows places near your location whose Meal Score has changed.
- “My location on the map” — opens the “Explore” map at your location, and “Go to my location” moves the map to your location.
- Members must agree to the Location-Based Services Terms to use location features. This agreement is optional. We ask separately when you sign up (or, for members who have already signed up, on the terms review screen) or when you first tap a location feature, and you can also turn it on in MY → ☰ (Settings) → Location.
- Before you agree, we do not ask for your phone’s or browser’s location permission. Even without agreeing, you can still use all other features, such as signing up, rating and browsing. In that case, the map opens at a preset location (Seongsu, Seoul), and “Near me” and “Go to my location” cannot be used.
- Users who are not signed in also see the same notice and choose when they first use a location feature. We do not ask for location permission before they choose; their choice is saved only on that device, and they can change it at any time in MY → ☰ (Settings) → Location. You can stop your location from being sent at any time by turning off location permission in your phone’s or browser’s settings.
- Members can, at any time in MY → ☰ (Settings) → Location, withdraw their location consent, pause location features, or turn off “Near me” and “My location on the map” separately. The app and the web work the same way.
- How your location is sent, the fact that it is not stored, and how long location use records are kept are set out in the Location-Based Services Terms and the Privacy Policy.
Article 8 (Ratings and Meal Scores)
- Only members can leave ratings, and each member has one rating per place. Members can edit their own ratings at any time. The Company does not change the entered score a member enters. The edit history is kept to prevent manipulation and to run the Service.
- There is a daily limit on the number of ratings you can leave.
- The Company does not check, one by one, whether a member who rated a place actually went there. It does not verify visits by receipts or location either. Instead, ratings are protected by the rules in paragraphs 1 and 2, the ratings prohibited by Article 9 (ratings of places the member hasn’t been to, ratings given or obtained for payment or other reward, ratings from multiple accounts, etc.), reports, and actions under Article 11.
- When you leave a rating, it is reflected in that place’s Meal Score immediately, and once a day in the early morning all ratings are gathered and recalculated. “Ranking” changes once a day, as a result of this early-morning calculation. Because we first adjust for whether each person tends to rate generously or strictly before producing place scores, the same entered score may count for more or less depending on who gave it. Also, so that one or two accounts cannot sway a Meal Score, there is a calculation rule applied the same way to every account; under this rule, ratings from some accounts (for example, accounts that have left few ratings so far) are automatically down-weighted in the Meal Score. For places rated by few people, the score is pulled toward a typical score, and we also show, with gray numbers or text, that it may be less accurate.
- We publish how the calculation works in How scoring works. We do not publish the formula, the detailed parameters, or the criteria and values in paragraph 4, to prevent manipulation.
- The Company does not exclude or hide a rating merely because its score is low. The calculation rule in paragraph 4 also applies equally to high and low scores. The Company does not change scores or the order of places in exchange for payment or other reward from a place or anyone else, and does not change a score because a place asks. Posts that infringe rights are handled under Article 13.
- Ratings that a person has checked and judged to be manipulation or a breach of Article 9 may be excluded from, or down-weighted in, the Meal Score calculation. Even then, the entered score itself is not changed, and the Company notifies the member under Article 12. The exclusion of a member’s ratings from the calculation while their use is restricted follows Article 16.
- The order in which places are listed differs by screen. “Ranking” lists places by highest Meal Score; “Latest Meal Score” by most recent Meal Score change; “Around here” in “Explore” by “Nearest first” or “Highest Meal Score first”, whichever the user chooses; and search lists places whose names match the search term first, nearest first.
Article 9 (Community rules)
Users must not:
- post a nickname, profile photo or text that causes offense or harm to others, such as profanity, hateful or discriminatory expressions, or sexual or violent content;
- post illegally filmed material, falsified video material (synthetic material such as deepfakes), or child or youth sexual exploitation material;
- post content that incites or glorifies terrorism, or that supports terrorist groups;
- post content that encourages suicide, self-harm or eating disorders, or explains how to do them;
- impersonate another person or the Company;
- infringe other people’s rights, such as their likeness, personal information or copyright, or defame them;
- harass or threaten other users;
- advertise or promote, or post unlawful content, such as promoting illegal goods or services;
- leave ratings that do not reflect the facts in order to raise or lower their own or a particular place’s score, or rate a place they haven’t been to;
- rate in exchange for payment or other reward, such as money, discounts or free food, or give payment or other reward to have others rate;
- leave a score for a place they run or work at;
- rate the same place repeatedly from multiple accounts;
- access the Service or collect information from it by automated means, or interfere with the operation of the Service; or
- otherwise break the law.
Article 10 (Reporting)
- Anyone can report. You do not need to sign in. Please tell us about posts and members you believe are illegal or break these Terms, and about wrong place information.
- In the app and on the web (members who are signed in) — “Report” on a place page, and ⋯ in “Public Meal Scores” on a place page
- Report form — bapsanglog.com/en/report-content (no sign-in needed)
- Public pages on the web — “Report this page” at the very bottom (no sign-in needed)
- Email — admin@thenonscale.com
- When reporting, please include what you are reporting (the page address or screen), why you think it is a problem (the law or the provision of these Terms it breaks), and a detailed explanation. On the report form, we ask you to confirm that you believe what you wrote is accurate. You do not have to give your name or email address. However, if you do not give an email address, we cannot tell you the outcome.
- If you report in the app or on the web, or through the report form, we immediately confirm receipt on screen, and the report form shows a reference number. If you report by email, we confirm receipt by email.
- The Company checks reports every day and, as a rule, handles them within 24 hours of receipt. If it takes longer, we tell reporters we can reach by email the reason and the expected timeline. Illegally filmed material and similar material are handled immediately upon our becoming aware of them, under Article 11(5). Reports are reviewed and decided by a person.
- A person who reported a post or a member is told the outcome (whether action was taken) after handling is complete. If you reported place information, we tell you whether it was corrected. We do not tell reporters what action (such as a restriction) was taken on a reported member’s account, because that is the member’s information. Requests claiming an infringement of rights are notified under Article 13. Members who reported in the app or on the web are told through “Notices” under MY; people who gave an email address on the report form, or who reported by email, are told by email. What you can do if you disagree with the outcome is set out in Article 12(5).
- We do not tell a reported member who reported them, except where the law requires it to be disclosed.
- The reporter’s name and email address are used only to handle the report and tell them the outcome, and are deleted 1 year after handling is complete (Privacy Policy).
Article 11 (Actions on posts and accounts)
- If the Company becomes aware of posts or conduct that break these Terms or the law, it may take the following actions:
- removing a nickname
- taking down a profile photo
- stopping Public Meal Scores (turning off “Make my Meal Scores public”)
- excluding ratings from, or down-weighting them in, the Meal Score calculation (Article 8(7))
- restricting use, with or without a set period (Article 16)
- terminating the agreement (Article 16)
- The Service does three things automatically: when a nickname is set, it rejects the nickname if it contains words such as profanity or hateful expressions; it rejects ratings beyond the daily limit; and, when calculating Meal Scores, it down-weights ratings from some accounts under the calculation rule in Article 8(4). All other actions in paragraph 1 are decided by a person, looking at what was found through reports or during operations.
- The Company chooses an appropriate action considering the nature and seriousness of the breach, whether it was intentional, whether it is repeated, and its effect on other users. If a lighter action is enough, it uses that. Actions are taken diligently and objectively, with regard for users’ rights such as freedom of expression.
- Actions other than termination of the agreement may be taken without prior notice. The reasons are given under Article 12, no later than the day of the action. Termination of the agreement follows the procedure in Article 16(3).
- Illegally filmed material, falsified video material, and child or youth sexual exploitation material are deleted or made inaccessible immediately upon the Company becoming aware of them, and reported to the relevant authorities, such as investigative authorities, to the extent the law allows. The account of the member who posted it is restricted immediately, and the agreement may be terminated under Article 16(3). If it is hard to decide whether something is illegally filmed material, the Company may request a review from the Korea Communications Standards Commission (KCSC). The Company records when it became aware and when it took action.
- A profile photo that has been taken down is deleted immediately from the storage that anyone can see. The photo file is kept separately in the Company’s storage, which others cannot see, and is deleted after the period for appealing ends or the outcome of an appeal is given. If the appeal is accepted, the photo is restored. If the member deletes their account before then, it is deleted without delay, and no later than the day after they delete their account. However, for illegally filmed material and similar material under paragraph 5, the photo file itself is also deleted immediately.
Article 12 (Reasons for actions and appeals)
- When the Company takes an action in Article 11(1), it tells the member the reasons no later than the day of the action. For termination of the agreement, it tells the member before terminating (Article 16(3)). We notify you through “Notices” under MY, and also send a push notification to devices that have allowed notifications. This is the same while your use is restricted. We tell you:
- what we did — the content, scope and duration of the action
- why we did it — the facts it was based on, and whether it came from a report or the Company found it on its own
- the basis — the provision of these Terms or the law that was broken
- whether automated means were used
- how to appeal, and that you can bring a lawsuit in court regardless of any appeal (paragraph 5)
- In the following cases, we may not notify you, or may notify you later:
- actions that exclude from the calculation, or hide, deceptive, high-volume commercial posts and ratings, such as ratings entered from multiple accounts in exchange for payment or other reward — even then, we notify restrictions and terminations of accounts
- where the law prohibits notification, or an order of a court or authority says not to notify or sets when to notify
- A member who has received an action may appeal within 6 months from the day they receive the notice. You can appeal from the notice of action or by email (admin@thenonscale.com). It is free of charge. However, against a notice that the agreement will be terminated, you must appeal within the 14 days in Article 16(3), because after that the agreement ends and cannot be restored.
- Appeals are reviewed again by a person, and we tell you the outcome and reasons within 14 days of receipt. If the action was wrong or excessive, we reverse or correct it without delay.
- A member who has received an action, and a person who reported a post or a member, may bring a lawsuit in court at any time, regardless of any appeal. Users living in the European Union may also lodge a complaint with the Digital Services Coordinator of the country where they live.
Article 13 (Posts that infringe rights)
- Anyone whose rights are infringed by a post, for example through invasion of privacy or defamation, may, explaining the infringement, ask the Company to delete the post or to publish a rebuttal (Article 44-2 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. (Network Act)). You can make the request through the report form or by email. When making the request, you can specify an email address to receive the outcome.
- On receiving a request, the Company takes the necessary action, such as deletion or a temporary measure, without delay, and immediately informs the requester and the member who posted it. The requester is informed at the email address specified in the request. The member who posted it is informed through “Notices” under MY and, if that member has sent admin@thenonscale.com an email address for receiving notices, also at that email address. On the public page where the post appeared, we place a notice stating what was removed or placed under a temporary measure (the content of the public page, or the profile photo) and the date of the action, so that other users can also know. The notice does not say who posted it, who made the request, or what the request said.
- If it is hard to decide whether a post infringes rights, or a dispute is expected, the Company may make the post invisible to others for up to 30 days (a temporary measure).
- A person reviews each temporary measure again within that period and concludes it. If the post is judged to infringe rights, it stays taken down, and the notice in paragraph 2 is changed to say that it was removed. If it is judged not to infringe rights, or no judgment is made within the period, the temporary measure ends and the notice in paragraph 2 is taken down: a taken-down profile photo is restored, and the member who posted it is told that they may use that nickname again or turn “Make my Meal Scores public” back on.
- If the member who posted it disagrees with the action, they may appeal under Article 12, and the Company handles it under applicable law. If the appeal is accepted, the notice in paragraph 2 is also taken down.
- The Company may apply a temporary measure to a post it recognizes as infringing rights, even without a request. In that case too, the notice in paragraph 2 and the period and handling in paragraphs 3 and 4 apply.
Article 14 (Orders and requests from authorities)
- If a competent authority, such as a court or an administrative agency, orders the Company, under the laws of the Republic of Korea or another country’s laws that apply to the Service, to take down a specific post or to provide a specific user’s information, the Company complies after checking the basis and scope of the order. Orders under another country’s laws are complied with only for users and posts to which that country’s law applies. User information is provided only through the procedures and within the scope set by the laws of the Republic of Korea and, for an order from another country’s authority, only to the extent allowed by both Korea’s Personal Information Protection Act (PIPA) and that country’s laws.
- For an order from an authority of an EU Member State, the Company informs the authority that issued the order, without delay, whether and when it complied. For an order to provide information, it also confirms that it received the order.
- The user who is the subject of the order is told, no later than when the order is carried out, the content of the order, the reasons for it, and how to seek redress. For an order to take down a post, we also say in which regions it was taken down. However, if the law prohibits or restricts notification (for example, provision of communication confirmation data under the Protection of Communications Secrets Act), or if the order sets a separate time for notification or says not to notify, we follow that.
- Terrorist content. Posts that incite, glorify or support terrorism (Article 9) are deleted once the Company becomes aware of them. The account of the member who posted them is restricted immediately, and the agreement may be terminated under Article 16(3). On receiving a removal order for terrorist content from an authority of an EU Member State, the Company, as provided by EU law, removes the post, or disables access to it in all EU Member States, within 1 hour of receipt. The member who posted it is notified as in paragraph 3, and if the law requires retention, the deleted post and related data are kept separately for that period.
- If the Company becomes aware of information giving rise to a suspicion that a criminal offense involving a threat to the life or safety of persons has taken place, is taking place or is likely to take place, it informs the relevant investigative authorities immediately, to the extent the law allows. Where the European Union is concerned, it informs the investigative or judicial authorities of the Member State concerned, or Europol.
- Authorities can contact us at the email address in Article 24.
Article 15 (Visibility and rights in posts)
- A member’s nickname and profile photo are visible to others only when the member turns on “Make my Meal Scores public”. When it is on, the nickname, profile photo, and the entered score and month left for each place appear under “Public Meal Scores” on the pages of the places rated and on the member’s public page. It is off by default, and turning it off takes them down from place pages and the public page right away. The link preview image of the public page may remain for up to 1 hour, and previews already posted on other services, such as messaging apps, remain on those services. The ratings of members who have not turned it on do not show who left them.
- The rights to nicknames and profile photos belong to the member. The member permits the Company to store them, resize them and show them in the Service to the extent needed to provide the Service. This permission ends when the member deletes the post or their account.
- Ratings left by members (entered scores and highlights) are used to calculate Meal Scores and statistics. How ratings remain after account deletion is set out in Article 17, and the basis and periods in the Privacy Policy.
- Members upload only photos they have the rights to. Posts that infringe others’ rights or break the law or these Terms may be taken down under Articles 11 and 13.
Article 16 (Restriction and termination)
- If a member breaks these Terms or the law, the Company may restrict use of the account for a set period, depending on how serious the breach is. A restriction without a set period is used only while the termination procedure in paragraph 3 is under way (including the case in Article 4(3)) and where use must be stopped immediately, as in paragraph 4. If the Company then decides not to terminate, it lifts the restriction or sets a period without delay. While restricted, the account cannot be used to leave scores, save places, report, block, make Meal Scores public or change the profile, and the ratings the member left are excluded from the Meal Score calculation. The member can still browse, view “Notices” under MY, appeal, change the “Location” settings and delete their account.
- When the Company restricts use, it shows this on the MY screen in the app and on the web, and gives the reasons under Article 12.
- If a breach is serious or repeated, the Company may terminate the agreement. Termination works as follows:
- First, the Company restricts use of the account and, under Article 12, tells the member why it intends to terminate.
- The member may explain or appeal within 14 days from the day they receive that notice. They can do so from the notice of action or by email.
- The Company terminates the agreement if 14 days pass without an explanation or appeal, or after a person has reviewed the matter again, decided not to accept the appeal and told the member the outcome. If the appeal is accepted, the restriction is lifted or corrected.
- A terminated account is handled the same way as account deletion under Article 17 (for an account terminated because the member is under 16, Article 4(3)). Termination therefore cannot be undone.
- Where use must be stopped immediately, for example when illegally filmed material, falsified video material, child or youth sexual exploitation material or terrorist content has been posted, the Company deletes the post immediately and also restricts use of the account immediately. Termination of the agreement then follows the procedure in paragraph 3.
- A member whose use is restricted may still delete their account at any time.
- A member who disagrees with a restriction may appeal under Article 12.
Article 17 (Deleting your account)
- Members can delete their account at any time in MY → ☰ (Settings) → Delete account in the app or on the web. It is free of charge. If you cannot use the app, you can ask by email (Account deletion).
- Account deletion cannot be undone. When you delete your account, your nickname, profile photo and sign-in information, saved places, block list, public page and share link, push tokens, records of your agreement to the Terms and of your location consent, location settings and location use records, and any email address you sent us to receive notices of action (Article 13(2)) are deleted. A profile photo that was taken down and kept separately is also deleted (Article 11(6)). Your ratings (entered scores, highlights and edit history) and “Haven't been” marks remain only in the Meal Score and statistics calculations, in a form detached from your nickname and sign-in information (together with only your sign-up time). If you sign up again, you cannot bring back your earlier records.
- Some operational records remain for set periods even after account deletion. Reports you sent, and records of actions you received and of your appeals, remain for 1 year after handling is complete; reasons for actions, report outcomes and appeal outcomes sent to “Notices” under MY remain for 1 year after they were created; they are deleted after that. After deleting your account, you cannot view “Notices” under MY. A notice placed at a public page’s address after action for rights infringement (Article 13(2) and (6)) stays at that address even after account deletion. Details are in the Privacy Policy.
Article 18 (Changes to and suspension of the Service)
- The Company may change the content of the Service or suspend part of it for the following reasons: requirements of law or supervisory authorities; security and safety; preventing manipulation and abuse; changes in technology or external services (maps, sign-in, app stores, etc.); adding or changing features; and withdrawing features that few people use or that can no longer be maintained.
- To change the Service in a way unfavorable to users, or to suspend it entirely, the Company announces it in the Service 30 days in advance, and also notifies members separately by the methods in Article 19. If an urgent change is needed for security or legal reasons, it announces the change without delay after making it.
- A member who does not want the changed Service may delete their account at any time, free of charge.
- All or part of the Service may pause temporarily because of maintenance, outages, natural disasters and the like.
- The procedure for suspending or ending location features follows the Location-Based Services Terms.
Article 19 (How the Company notifies you)
- The Company does not collect email addresses or phone numbers at sign-up. So it posts notices meant for all members in the Service, and notifies an individual member through “Notices” under MY, push notifications (on devices that have allowed notifications) and notices on the Service’s screens. If you contact us by email, we reply to that email.
- In these Terms, “the day the member receives the notice” for reasons for actions, report outcomes and appeal outcomes is the day that notice arrives in “Notices” under MY. Each notice shows the day it arrived.
Article 20 (Limits of liability)
- Place information (name, address, whether it is open, etc.) is based on public data and user reports and may differ from reality. If you tell us about errors, we correct them.
- Meal Scores are the result of gathering members’ ratings. The Company does not check whether a member who rated a place actually ate there (Article 8(3)). A Meal Score is not the Company’s guarantee of a place’s taste, hygiene or service.
- The Company is not liable for disputes between users, or between a user and someone else, that arise without the Company’s intent or negligence.
- The Company is not liable for damage that arises without its intent or negligence, such as natural disasters or failures of telecommunications networks beyond the Company’s control. Damage caused by faults of external services the Company uses to provide the Service (servers, databases, push notifications, etc.) is treated the same as the Company’s own fault.
- Regardless of this Article, the Company is liable for damage caused by its intent or negligence. Liability for compensation for damages under PIPA and the Act on the Protection, Use, etc. of Location Information (Location Information Act) is borne as those Acts provide.
- Nothing in these Terms limits any liability of the Company that cannot be limited or excluded by law. Examples include liability for death or personal injury caused by the Company’s intent or negligence, liability arising from fraud, and rights guaranteed by the consumer protection law of the country where the user lives.
Article 21 (Governing law and jurisdiction)
- These Terms are governed by the laws of the Republic of Korea. However, this provision does not reduce any right that the law of the country where the user lives guarantees to consumers and that cannot be reduced by contract.
- Disputes relating to the Service are brought before the court with jurisdiction under Korea’s Act on Private International Law and Civil Procedure Act. If the law of the country where the user lives guarantees consumers the right to sue in the courts of their own country, this provision does not reduce that right.
- Consumers living in the European Economic Area (EEA) or the United Kingdom may bring a lawsuit in the courts of the country where they live. When the Company brings a lawsuit against such a consumer, it does so only in the courts of the country where the consumer lives.
- For consumers living in Switzerland, Swiss law applies where Swiss law so provides, and the consumer may bring a lawsuit in the court of their place of residence.
Article 22 (Consumers in the EEA, the UK and Switzerland)
- This Article applies to consumers living in the European Economic Area (the Member States of the European Union, and Iceland, Liechtenstein and Norway), the United Kingdom or Switzerland. Where it differs from other Articles of these Terms, this Article prevails. These Terms do not reduce the rights that the law of those countries guarantees to consumers.
- The trader providing the Service is Nonscale Co., Ltd., identified in Article 24. The main features of the Service are set out in Article 6, and the Service is free. The personal information the Company processes once you become a member is set out in the Privacy Policy.
- Right to end the agreement at any time. Members may end the agreement at any time, whether within 14 days of signing up or afterwards, without giving a reason and free of charge. You can do so in MY → ☰ (Settings) → Delete account in the app or on the web or, if you cannot use the app, by telling us by email (admin@thenonscale.com). Because the Service is free, there is no money to be refunded or paid. What happens after the agreement ends is the same as in Article 17.
- If the Service does not work as described. The Company provides the Service as described in these Terms and on the Service’s screens, and provides the updates needed for the Service to work properly, including security updates. If the Service does not match its description, please tell us. The Company will fix it free of charge, and if it cannot, the member may end the agreement.
- Changes to the Service that are unfavorable to you. If the Service is changed in a way unfavorable to users under Article 18, the Company tells you what will change and when at least 30 days in advance. Members may end the agreement free of charge within 30 days from the later of the day they receive the notice and the day of the change. Even after that, you can delete your account at any time.
- When the agreement ends. Your nickname, profile photo, sign-in information and the like are deleted as in Article 17, and your ratings remain only in the calculations, in a form detached from your nickname and sign-in information. If you want to receive your information as a file, please ask before deleting your account, by the method (email) set out in the Privacy Policy.
- A copy of the Terms. Under Article 3(1), the version you agreed to stays, exactly as posted, at its own address for that version, and the Company does not alter posted versions. You can save or print it at any time, and if you ask by email (admin@thenonscale.com), we will email you the version you agreed to.
- Dispute resolution. Courts and governing law follow Article 21. The Company is not obliged to take part in procedures before an alternative dispute resolution (ADR) body for consumer disputes in the European Union or the United Kingdom, and does not take part. However, it responds, as the law requires, to dispute mediation provided for by Korean law (such as the Personal Information Dispute Mediation Committee). Please first tell us about any complaint using the contact details in Article 24.
Article 23 (Language of these Terms)
- These Terms were written in Korean, and the Korean version is the authoritative version. The English version is available from the language bar at the top of this page.
- For consumers living in the European Economic Area, the United Kingdom or Switzerland, the English version is equally authoritative with the Korean version. If the meaning of the two versions differs, the one more favorable to the consumer prevails.
- In all other cases, the English version is provided to help understanding, and if it differs in meaning from the Korean version, the Korean version prevails.
Article 24 (Company information and contact)
Nonscale Co., Ltd. (주식회사 논스케일) · CEO 마영범, 양현지11, Yeongdong-daero 106-gil, Gangnam-gu, Seoul, Republic of Korea (서울특별시 강남구 영동대로106길 11)
Business registration no. 343-88-03751 · Corporate registration no. 110111-0952223
Location-based service business filing No. 1112 (filed May 19, 2026)
Phone +82-10-3118-4154 · admin@thenonscale.com · Contact us
Besides reports in the app and on the web, the report form, and appeals from notices of action, we also accept all inquiries, reports, appeals and requests to exercise rights at the email address above. We also receive contact from authorities of every country at this email address. A person reads and replies. We recommend email, so that there is a record.
CEO 마영범 serves as Privacy Officer, Location Information Officer and Youth Protection Officer, and the contact details are the same as above. The officers, the languages authorities can use to contact us, and our EU and UK representatives (as they are designated) are also listed in Legal notice.
Addendum
- These Terms take effect on October 5, 2026.
- The Terms of Service effective October 7, 2026, posted on September 30, 2026, are withdrawn before taking effect, and these Terms replace them. Members who agreed to that version will also be asked again whether they agree to these Terms.
- These Terms replace the Terms of Service in effect from September 11, 2026 (the “previous Terms”). For members who signed up before these Terms take effect, these Terms apply from when they agree to them (from the effective date, if they agreed before it), and until then the previous Terms apply. If you need a copy of the previous Terms, please ask by email.
- Provisions of these Terms that are favorable to members also apply equally to members to whom the previous Terms apply. These include the procedure for changing the Terms in Article 3, and the report outcome notices, reasons for actions, appeals and pre-termination procedure in Articles 10 to 16.
- Members who have not yet agreed to these Terms are asked, as soon as they open the Service, whether they agree to these Terms and to the Location-Based Services Terms. Agreement to the Location-Based Services Terms is optional. Until they agree to these Terms, they can only read the terms and policies, sign out and browse, or delete their account. Deleting an account costs nothing. Members whose use is restricted are asked after the restriction is lifted. Article 3-2 of the previous Terms provided that changes to the Terms would be announced 7 days before they take effect (30 days before if unfavorable to users), but to coincide with the official launch, these Terms take effect four days after the day they are posted and ask for agreement right away, and so do not observe that period.
- Members under 16 who signed up under the previous Terms cannot agree to these Terms. Such members may delete their account at any time, free of charge. If the Company learns of circumstances giving reason to believe that a member is under 16, the procedure in Article 4(3) applies even to members who have not yet agreed to these Terms.